Download Lucid Help Desk 8.01.0012


Lucid Help Desk 8.01.0012
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17.53 Mb



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General Info

Price: 69.95 USD (Buy Now)

Hits: 69 visitors

Publisher: Lucid Enterprises, Inc

OS Support: , Other, Win2000, Win7 x32, WinOther, WinServer, WinVista, WinXP

License: Demo

Date added: 26 Oct 2011

Last Update: 05 Apr 2011

Downloads:: 29

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Publisher's description

Software to track trouble tickets and product enhancement requests

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).

Changes on the new version:
Minor Program Updates


Available Translations:

Version History

Version 8.01.0012 added on: 26 Oct 2011


Related Tags:

    Lucid Help Desk          Track Problems & Service Requests          Bug Tracking Software      



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